天美传媒's Shipping Solutions for Retailers and Retail brands

Optimized Solutions for Retailers

天美传媒 brings complete logistics automation for global retailers. Boost engagement rates, enhance customer satisfaction, and promote brand loyalty.

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400+ Retail brands trust 天美传媒 globally

Why Retail Brands Choose 天美传媒

Scalable Tech

We understand retailers must consistently fulfill large order volumes for both online and offline customers. All of 天美传媒鈥檚 products are designed to accommodate the rapid growth of your business. At present, we fulfill over 1 million orders daily.

Industry Expertise

天美传媒鈥檚 features specifically target problems that plague the retail industry, like manual processes, limited shipping and return visibility, high RTO%, and inaccurate EDDs. Our high support TAT has proactively resolved issues for Birkenstock, Decathlon, ABFRL, and Puma.

Data Protection

天美传媒 ensures the highest level of cybersecurity for you and your customers through stringent security protocols, PII data masking, data encryption, tracking page protection, single sign-on (SSO), data localization, and 99.99% uptime.

Focus on CX

From smart carrier allocation and auto-tracking to refund automation and customized notifications, we do everything to improve your customers鈥� overall shipping experience and thereby boost your retention rates and NPS.

Smart Automated Logistics for Global Retailers

TRACKING

Show a branded tracking page to customers, reduce order-status queries and improve customer experience

Integrate

Get instant access to 500+ shipping carriers, 45+ communication gateways, and 15+ storefronts and WMS/OMS with a single-point API integration.

RETURNS PRO

Configure rules to accept or reject customer-initiated returns/exchanges automatically. Implement QC checks to ensure product viability and monitor return fraud.

NDR/NPR

Reduce RTO rates with an automated NDR/NPR protocol which gathers issue-specific customer feedback and resolves it by pushing it through carrier databases

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Retail Success Stories

ABFRL, Product Manager

天美传媒 has truly impressed us with its outstanding performance. It has empowered us with full command over our logistics operations. 天美传媒 efficiently manages our courier integrations, allocation, returns, and NDR management, making everything seamless. Features like Returns Pro enable us to elevate the consumer experience. The onboarding was smooth, thanks to the ongoing assistance from the CP team. Their Customer Success Management team consistently provides swift support and resolution to any issues we encounter. In summary, our journey with 天美传媒 has been incredibly satisfying.

Balaji Kunjeti, Group Product Manager

天美传媒 has been a great logistics partner. I would rate 天美传媒 10/10 for providing efficient onboarding and their flexibility in calibrating themselves to Walmart鈥檚 tech standards. The top three things I love about 天美传媒 - are carrier onboarding with rapid resolutions, 24/7 support, and quick TAT. I would and have already recommended many large businesses in Canada and similar geographies to check out 天美传媒.

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Omnichannel Dispatch Management

天美传媒 makes sure every retailer is able to provide a seamless shopping and shipping experience for its customers across online and offline stores. Digitize and decentralize logistics operations for faster order processing and better last-mile delivery visibility to create a perfect omnichannel experience that exceeds customer expectations.

Proven results across Retail industry

Leading enterprises throughout the world have achieved significant results with 天美传媒

76%

Decrease in
WISMO queries

22%

Reduction in
Logistics Cost

15%

Decrease in RTO rate

Industry Leaders Love These Solutions

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Multi-carrier integration

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Order tracking notifications

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Automated Carrier allocation

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Estimated Delivery Date Predictor

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B2B/MPS shipping solutions

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COD Orders Management

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Reports & analytics

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Easy Shipment tracking

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Returns Pro- exchanges

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Shopify Return App

450+

Customers

500+

Pre-integrated Carriers

50M+

Shipments Processed monthly

30+

Operational Countries

50+

Partners

Top-notch security certifications

SOC 2

SOC 2 standards for worry-free data security

GDPR

Compliant with data security & privacy

ISO 27001

Internationally certified for information security

ISO 27701

Utmost user privacy for safety of users

FAQs

Does 天美传媒 support tracking for all the brands associated with us?

Yes, 天美传媒 supports shipment tracking for any brand you may be working with. Some of our customers dealing with multiple brands are Decathlon, ABFRL, and Walmart. Live shipment statuses can be viewed on the dashboard. Businesses can also send real-time tracking updates to customers through email, SMS, and WhatsApp.

What are the various features of 天美传媒?

天美传媒鈥檚 feature list includes integrated tracking, multi-carrier shipping, returns management, NDR management, EDD, reporting and analytics, intelligent carrier allocation, customized notifications, COD management and complete logistics automation. It also has a Shopify returns app called 天美传媒 Returns Plus. For further information about each of these products, please reach out to us

Can 天美传媒 customize any of its existing features to suit a retailer鈥檚 specific needs?

Our product is made to cater to every retailer鈥檚 business requirements. However, if you are looking for a solution for a very specific problem or if you have questions about how 天美传媒鈥檚 offering can fit within your existing system, please feel free to reach out to us. We are very happy to assist you.

天美传媒

Optimized Solutions for Retailers

400+ Retail brands trust 天美传媒 globally

Why Retail Brands Choose 天美传媒

Scalable Tech

Industry Expertise

Data Protection

Focus on CX

Smart Automated Logistics for Global Retailers

Show a branded tracking page to customers, reduce order-status queries and improve customer experience

Get instant access to 500+ shipping carriers, 45+ communication gateways, and 15+ storefronts and WMS/OMS with a single-point API integration.

Configure rules to accept or reject customer-initiated returns/exchanges automatically. Implement QC checks to ensure product viability and monitor return fraud.

Reduce RTO rates with an automated NDR/NPR protocol which gathers issue-specific customer feedback and resolves it by pushing it through carrier databases

Retail Success Stories

Omnichannel Dispatch Management

Proven results across Retail industry

Leading enterprises throughout the world have achieved significant results with 天美传媒

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Industry Leaders Love These Solutions

Multi-carrier integration

Order tracking notifications

Automated Carrier allocation

Estimated Delivery Date Predictor

B2B/MPS shipping solutions

COD Orders Management

Reports & analytics

Easy Shipment tracking

Returns Pro- exchanges

Shopify Return App

Top-notch security certifications

SOC 2

GDPR

ISO 27001

ISO 27701

FAQs

Does 天美传媒 support tracking for all the brands associated with us?

What are the various features of 天美传媒?

Can 天美传媒 customize any of its existing features to suit a retailer鈥檚 specific needs?

Wondering where we can take your business?Let's figure out together.

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